GIFFY*Pop's processes are pretty easy to follow, but here are a few of our most frequent questions and answers.
How do I book?
Simply click the Book Now! button, select the booking type, pick your date and time, check availability, and check out from the cart. If you need to make a payment plan, choose the retainer option. We'll confirm your date on our end and ask you to sign a contract. Your credit card won't be charged until the date is confirmed and the contract is signed.
How do I pay?
We accept most major credit cards via Square. All bookings require a $100 non-refundable retainer to hold the date. The balance is due 2 weeks prior to the event. For corporate events, we will secure a date with a purchase order, but full payment is required 2 weeks prior to the event date. Payment plans are available upon request.
Does your booth come with an attendant?
Absolutely! Our friendly and knowledgeable attendants are provided as part of the booth package to ensure that everything runs smoothly so you can focus on your guests.
Do you offer a payment plan?
We are real people just like our clients, so we do offer payment plans upon request. All payment plans require payment of a non-refundable retainer and payment in full 14 days prior to the event. Additional cancellation fees may apply if cancellation of an event on a payment plan occurs.
What is your cancellation and refund policy?
We require a $100 non-refundable retainer at the time of booking to guarantee your date. Cancellations made by the client are handled as follows:
- 30 days or more prior to the event - 50% refund of any payments that exceed the $100 retainer
- 14-30 days prior to the event - 25% refund of any payments that exceed the $100 retainer
- 7-14 days prior to the event - 10% refund of any payments that exceed the $100 retainer
- Less than 7 days prior to the event - No refunds
Retainers are not refundable for any cancellations made by the client.